Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit the website, create an account, place an order, or contact customer support. By using the website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you provide when using the website or purchasing products. This may include your name, email address, phone number, shipping address, billing address, account details, and payment information.
We may also collect non-personal information automatically when you browse the website. This may include your IP address, browser type, device information, pages viewed, time spent on the website, and interactions with website features. Cookies and similar technologies may be used to collect this information and improve your browsing experience.
How We Use Your Information
The information we collect may be used to process and fulfill orders, arrange payments and shipping, provide customer support, and communicate important account or order updates.
We may also use information to improve website performance, understand customer preferences, personalize the shopping experience, analyze website traffic, manage promotions, prevent fraudulent transactions, and comply with applicable laws and regulations.
How We Share Information
We respect your privacy and do not sell your personal information. Information may be shared with trusted service providers when necessary to operate the website and complete your order.
These providers may include payment processors, shipping companies, website technology providers, analytics services, and customer support partners. Information may also be disclosed when required by law, legal process, or to protect applicable rights, property, and safety.
Cookies and Similar Technologies
Cookies help the website remember information such as preferences and shopping cart details. They may also help us understand website traffic and improve website functionality.
You can manage or disable cookies through your browser settings. Some website features may work differently when certain cookies are disabled.
Data Security
Reasonable security measures are used to protect personal information from unauthorized access, loss, misuse, or disclosure. These measures may include secure systems, encryption, access controls, and other safeguards.
Although appropriate measures are maintained, no internet-based system can guarantee complete security.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. You may also opt out of promotional communications by using the unsubscribe option included in marketing emails.
Age Requirements
The website and its nicotine products are intended for adults who meet the applicable legal age requirements. Age verification may be required when purchasing or receiving products. We do not knowingly collect personal information from individuals who do not meet applicable age requirements.
Third-Party Links and Updates
The website may contain links to third-party websites. Their privacy practices are governed by their own policies.
This Privacy Policy may be updated periodically. Changes will be posted on this page with the applicable effective date.